Knowledge Base/Getting Help/Bug Reports

PlannedDoneNot planned

Bug report - non-PRO can't click on locked MPs they manage in the search engine

David Prins
suggested this on September 14, 2011 12:10 AM

In the search engine, non-PRO can click on profiles where they are a profile manager. Such profiles are marked with a green tick.

This does not work for locked managed (curated) profiles (MPs) where the non-PRO is a profile manager. It should.

 

Comments latest first

User photo
Natalie MacLees
Pro
David - I just tested this and it is working correctly now.
Sylvia, as you are a Pro user, I suggest that if you are still having troubles with your tree, that you submit a ticket to Customer Service Directly. You can do that here: http://help.geni.com/tickets/new
April 11, 2012 01:02 PM
User photo
Sylvia del Carmen Bain Rojas
Pro

I've had troubles to open and work with collaborators as they canĀ“t see my family's tree as they should, and I can't see theirs either. At least, this has been happening since two months ago.

And as a matter of fact, I avoid acceeding to merges as I had to remake almost my whole tree due to merges I had not been asked about and resulted in a mess: everybody mixed up in what corresponds to their familiar relationship, people repeated twice or more times, etc.

I would really appreciate something to be done in order to avoid this kind of troubles.

Sincerely,

Sylvia Bain R.

October 01, 2011 03:14 PM
User photo
David Prins
Pro

It appears that this issue arises when the MP is locked rather than when the MP is created in the first place.

September 21, 2011 06:00 PM
Topic is closed for comments