Knowledge Base/Getting Help/Community Help


Problems with the Geni page. The upgrade page problem doesn't let me put in my birthday message ?

Cheri a. Baird
asked this on September 14, 2011, 4:30 PM

When I  wanted to get a birthday message to my cousin, Brenda Morgan,the page in the beginning which states,if I want want to upgrade for $4.95 a month keeps coming up.I always click on no thanks at the bottom of the page. It keeps coming up and there is no way I'm going to upgrade my GENI  at all.This needs fixing on your browser.


Comments latest first

User photo

Monica -- The complaint is about Birthday Messages, not Gifts, your "Answer" does not address the question!!

Cheri -- They have changed things yet again!!  Currently you should once again be able to send Birthday Messages, complete with choice of having it held till Birthday, delivered  then - no Ad for Pro - (tho the Page will include choice for Gift which requires upgrade, this is currently being done sensibly and politely, not that obnoxious way it was when you posted.)

December 8, 2011, 10:11 PM
User photo
Monica Cruz
Check Answer

Virtual gifts is a paid feature. You would have to upgrade to a Pro or plus membership to use this feature. We welcome you to try a free trial and check out the benefits or upgrading your account.

December 5, 2011, 10:30 AM
User photo

Your loved ones' birthday or anniversary is coming up?

If you wish to congratulate your relatives publicly:

  • tag them in this document
  • or add your own favourite drawing, photo or card as a document or a photo

If you want your wishes to be seen by family only:

Congratulations to everyone who has a birthday or an important date this year!

September 16, 2011, 12:51 PM
User photo

One way around this is to upload a photo or picture - a birthday or anniversary card or a nice drawing - and tag the recipient. If the person doesn't already have a profile photo, the card will be used as one.

September 16, 2011, 2:50 AM
Topic is closed for comments