Knowledge base/Getting Help/Bug Reports
PlannedDoneNot planned
We are experiencing technical difficulties
what is the definition of Lifetime membership?
Susan Clark
suggested this on September 23, 2011 14:48
Bug not fixed at this time
and you did not answer my question yet:
what is the definition of Lifetime membership?
Thank you
s
----------------------------
Amanda
Susan,
The bug on the lifetime upgrade link should now be fixed.
what is the definition of Lifetime membership?
Susan Clark
suggested this on Sep-19 09:31
I am trying to find the definition of "lifetime membership"
I go here:
enter "definition of lifetime membership" and get this:
http://help.geni.com/entries/500957-how-can-i-change-my-subscription-to-a-lifetime-membership
I click on help
https://www.geni.com/pro/campaign?campaign_id=6000000004557840279&a...
We are experiencing technical difficulties
I also read the terms and conditions and don't see any reference to lifetime membership.
Please direct me to the appropriate page.
Thank you
Comments latest first
sometimes the simplest answers are the hardest to find!
thanks for finding this one!
S
Actually, after further review of your account, we see that you don't have a current Pro membership. That link is for users who are already Pro and wish to upgrade to lifetime. If you would like to purchase a lifetime subscription, you may go here: https://www.geni.com/account_settings/premium_account
Can you get back to us with a screen shot of the error? Also, please let us know what browser you are using so that we can better test this.
Still getting
We are experiencing technical difficulties
https://www.geni.com/pro/campaign?campaign_id=6000000004557840279
Susan,
Are you unable to click on the link? What error message do you receive? Try using this link http://geni.com/pro/campaign?campaign_id=6000000004557840279
David Prins had previously provided an apt description of a lifetime subscription. Generally, a lifetime membership means your subscription will last as long as your lifetime or the lifetime of a site, depending on which happens first. There is no set expiration date for a lifetime subscription.