Knowledge Base/Getting Help/Feature Requests

PlannedDoneNot planned

For free users, if the tree is bigger than 100, allow adding of 25 profiles themselves

Tony Basoglu
suggested this on November 04, 2011 04:57 AM

The limit that has been imposed on new users is misguided and will hurt Geni in the long run. Any person I invite to the tree now will not be able to add a single person and therefore wont see the ease and beauty of working within Geni. These are potential customers who will never experience the product. There is no incentive anymore to invite people.

The restriction should be modified to at least allow these newly invited people to be able to add some people.

Suggestion : If the tree is bigger than 100, limit the individual free users of that tree to be able to add only 25 profiles each themselves.

 

Comments latest first

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Dan Cornett
Curator

Yay ... but one question I have is -- where are you seeing these "update" news?  It's not in the Geni Blog (I just looked).

March 01, 2012 04:42 AM
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Bjørn P. Brox
Curator

In case you haven't noticed it basic users have the last week been allowed to add 100 profiles them self regardless of the size of the tree they got invited to or got merged into.

March 01, 2012 12:32 AM
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Lo

Any chance Geni would consider the following change --  allowing users who are over the profile limit to have/make unlimited additions within their own immediate family - ie, be able to add their own parents, their own spouse/partner(s?), their own siblings, and their own children?

February 29, 2012 07:21 PM
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Charles Edmonds
Pro

Hendrina I did respond to your first message on Jan 27th. I also responded to the two messages you sent yesterday. Your issue can not be resolved by Customer Service and our engineers said it should be resolved today.

February 10, 2012 10:40 AM
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Hendrina F(Rina)(Greyvenstein) Van Wyk
Pro

We applied for a lifetime membership at the end of December 2011. Geni took our money within hours but up to now we still do not have access to the benefits. No matter what we do they are now at a point where they do not answering our e-mails. What kind of organisation is this.Is there any body out there who can tell us what to do. 

February 09, 2012 11:15 AM
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Terry Jackson (Switzer)
Curator

I live in the hope that Geni will take on board the reactions they have provoked and people's very fair comments and perhaps try to think out of the box a bit to think of ways to get around these difficulties.  Perhaps more world wide advertising to attract a wider base and charging for small aspects of Geni.

February 05, 2012 10:49 AM
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Bill Nelson

Once connected to a tree of more than 100 profile, a basic user can only add 5 profiles, which means some new members can't even add thier immedate family. Also, if a new basic member adds their parents and immediate family first, they are unable to accept a merge intiated by a Pro member to join a large tree. The result is Pro members can't get new people connected into their trees, and new Basic members quickly get frustrated and are very unlikely to become paying members.

The limit of 5 is too small - 25 or 30 would be a reasonable limit.

February 04, 2012 06:12 PM
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Ad van der Putte

GENI, I feel PUNISHED! I have been using Geni for quite a while now (maybe from the beginning when you, Geni were still very small) I have been entering half of my family tree members (going back to 1600-something) so I concider 'my' tree as one of them that made Geni BIG and POPULAR. First 'gathering' way more than 100 people from 'MY' tree for free and now 'suddenly' you want me to pay when I want to add even one more person.

Thanks a lot Geni, but this is not how one treats customers from the (almost) first hour. Charging new members of Geni, okay, they can decide whether they want to get along with it. Starting to charge 'old' members is rediculeous. And I cannot even retract my tree... or to be honest... I would not like to do this for the people I found enthousiastic about adding their contributes.

English is not my native language so if I am hard to understandL I'm very sorry!

 

January 22, 2012 10:17 AM
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Allen Sooredoo

I think Geni could become a potential alternative to Facebook but needing to pay to add members is not something I want to do. Unfortunately if the business model doesn't evolve we will all move to a concurrent website that does the same thing for free. Now unless I pay Geni has become completely useless to me and my family...

December 24, 2011 01:51 AM
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Krzysztof Bielecki

MERRY  CHRISTMAS  TO  ALL  GENI  STAFF   IDIOTS!

December 23, 2011 02:28 AM
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Thomas DeKeyser

This paid model is absolutely terrible. As everyone mentioned above, it does nothing but stifle growth, and the longer this stays in place, the more likely it will become another failed genealogy site that got too greedy.

The ONLY reason I've been using this site over other paid ones is that this site is free, easy to use, and easy to add family members and get them involved. Take away the free aspect, and now you are spamming any new users with requests to pay money (terrible first time user experience) and preventing the addition of new users altogether (terrible for growth of the site).

Finding a way to keep the site free for everyone to and/or promoting unrestricted growth is the only way to keep this site (and all of your users' hard work at researching their family history) from dying.

November 11, 2011 07:51 PM
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Amit Sehgal

I think this change will be reverted soon when these idiots at Geni realise that this is a screwed up idea. Unless I fork out for a whole years membership at a minimum, the site has almost become useless to me and I don't feel incentivised to do anything. The plans cost too much per year. If they charged £10 a year I might buy in, but can't be bothered now. Can we still download our data!!?

November 11, 2011 05:51 PM
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Lauri Kreen
Curator

Why you are commenting here that this iis not true or in real world it is different? - We are in Geni Feature Requests page! Text written here by Tony Basoglu and by me is Wish, Request etc.

November 07, 2011 09:21 PM
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Lo

Lauri Kreen's comment does not reflect the reality of the new change.  Lea quotes the statement in the release correctly.  Here is Mike Stangel's elaboration/explanation:

http://www.geni.com/discussions/99057?msg=752483

November 07, 2011 02:38 PM
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Dan Cornett
Curator

Jean-François ANTOIN: I agree.  It appears that the algorithm is looking at the count of "connected family" ... when it really ought to be looking at the count of "profiles managed by".  This would allow a plus/pro user to connect family members, but the living family members can update and add their own children / grandchildren.  Right now, that can't even happen once their personal profile is "connected" to more than 100 other profiles.  That's why I think it is a mistake (I won't speculate as to whether it was intentional or not).

November 06, 2011 11:55 AM
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JF Antoine
Curator

I quote Lauri Kreen

"Each free user shall have right to add 100 profiles to Geni!"

But it doesn't work that way.

I have just invited my mother who had never been on GENI before and straight away she got the message asking to upgrade because of the 100 limit. I checked with her and she manages no profile!

With the new limitations, I cannot invite any member of my family. I think the limitation should be of 100 new profiles managed by newcomers even if they are invited by someone who is already in the big tree, like me!

November 06, 2011 09:34 AM
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Bas Hanrahan

Well  the Geni is really out of the lamp now, seen in the true light of greed! I guess i was naiive to think that yet another genealogy site would not stay"free" for long. All genealogy sites have gone down this road eventually,once a critical mass of freely given data has been amassed they all want an obscene return for minimal outlay(MY DATA AND SO MANY OTHER MILLIONS OF OTHERS WAS GIVEN FREE AND ENTRUSTED TO GENI .COM)The gamekeepers have turned poacher !

I want my data back at the same price it was given,I will not charge Geni for the time I spent typing in all my researched family information..............  I believe this information is my right as it is covered by the Freedom of information Act in UK,now that Geni choose to take a new approach gives me the option to withdraw this data ....my family data .If Geni wish to purchase it they can contact me at the usual email address!! My charge is modest .....a lifetime subscription to access Geni at all levels .....for FREE!

But I guess that ,just like Geni ,I'm asking too much !

November 05, 2011 09:28 AM
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Dan Cornett
Curator

The problem comes once the Basic User's tree (profiles) are "connected" to others.  Then the total "family count" affects all in the "family".  In other words, you don't want to 'connect' to other family members until they have put in all their profiles -- because once they are "connected", their total count will be at/over the limit.

... that does NOT encourage collaboration ...

It ought to be a limit on the number of profiles "owned" (managed), not the number in the "family".

November 04, 2011 07:42 PM
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Lea

From what I can tell, it's not a bug, they actually meant to limit basic users this badly.  It says Basic members can have 100 people on their tree.  New members who already have 100 relations on the tree cannot add anyone to the tree, they are stuck.  In my tree close relatives that are new members couldn't even get the plus membership & do anything because there are way over 1000 people on the tree already, they would be unable to add to the tree even if they paid for it!!

NOT IMPRESSED!

November 04, 2011 03:59 PM
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Tony Basoglu
Pro

Lauri, have you actually tried this, like I detailed, it doesnt work if the tree is already big.

November 04, 2011 03:29 PM
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Lauri Kreen
Curator

Each free user shall have right to add 100 profiles to Geni!

November 04, 2011 10:57 AM
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Muliawan Johor

Let new invited members build their own trees. When they reach the 100 member limit, merge their profiles to the bigger trees with the help from Geni pro users.

November 04, 2011 08:39 AM
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Dan Cornett
Curator

Yeah, I just tried this ... it's a pain -- and not at all what I expected to be able to do!

So, at the present time, once a "family" gets over 100 people, it has to be a "distant cousin" who fills in more of the tree (which a Plus/Pro user then 'connects') -- this limitation REALLY makes it hard for my direct cousins to fill in the details of their own family ... and I'd hope that'll change if Geni wants to grow more than just historical profiles!!

November 04, 2011 06:07 AM
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Tony Basoglu
Pro

I have tried it with my tree of 3000 and it works as I said.  Any new user that I invite into the tree cannot add anything - they get faced with a payment request.

I hope its a bug but I'm not holding my breath.  Geni are doing some pretty crazy and silly things lately.

 

November 04, 2011 05:26 AM
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Dan Cornett
Curator

I haven't tried this yet ... are you saying that (currently) a new "family member" cannnot add any profiles if the existing family tree they are a part of contains over 100 profiles?  If so, then that seems to be an "implementation bug" ... I would think (hope) that the intention would be that a Basic (free) member can add 100 profiles which they "own" (i.e.: manage).

November 04, 2011 05:22 AM
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