Knowledge Base/Frequently Asked Questions/Login & Invitations

Lost Password

Ashiya
posted this on February 28, 2011 03:21 PM

To reset your password, please try the following:

  1. Click the "Don't know your password?" link from the login page
  2. Enter the email address associated with your Geni account and click 'Submit'
  3. We'll send you a link you can use to set a new password (and email address, if applicable)
Note: If you no longer have access to the email address used on your Geni account and you are unable to recall your login information, you will be required to send an inquiry to subscriptions@geni.com for assistance.
 
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