Knowledge Base/Frequently Asked Questions/Login & Invitations

How do I update the email address on my Geni account, if I no longer have access to that email address?

Ashiya
posted this on March 31, 2011 04:14 PM

If you no longer have access to the email address used on your Geni account and you are unable to recall your login information, you will be required to send an inquiry to subscriptions@geni.com for assistance with this.

Geni may remove your email address from your profile, where you will then be able to ask a relative in your tree to re-invite you back to your tree using your current email address.

 
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