Knowledge base/Getting Help/Community Help

 

Most asked | Recent | Needs answer (969) | Answered

Answered
212

It is impossible to delete or move a person.

Kirsten Eva Male February 20, 2011 Latest comment 52

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119

How can update a person's status to deceased?

Denise Ehlers February 07, 2011 Latest comment 31

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69

how do you split a tree if a tree is merged in error?

DAVID EMERLING February 04, 2011 Latest comment 19

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56

I can't see my tree anymore

Lee Auger April 01, 2011 Latest comment 34

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52

How do I import my GEDCOM?

Gino Mendoza February 08, 2011 Latest comment 12

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33

how can I delete my account

jenny steven February 26, 2011 Latest comment 1

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31

Removing original email address when person changes email address

Lori Stone February 26, 2011 Latest comment 11

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22

So bummed that Geni is no longer FREE.

Anne Franklin (Funk) December 17, 2011 Latest comment 33

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20

How do I change an email address of a family member

Catherine McClue February 19, 2011 Latest comment 5

Answered
19

Unable to REMOVE realationships

Justin Mack September 21, 2011 Latest comment 15

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16

How can I cancel my free trial?

Marlene Boggs September 19, 2011 Latest comment 1

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13

How do you contact Geni re your membership

Tonko Karkovic December 03, 2011 Latest comment 15

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13

Reversing ALL merges - my tree is out of control!

Charles Verrier February 17, 2011 Latest comment 4

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12

Free Geni tree like in 2007

Jakub Raciborski November 14, 2011 Latest comment 8

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11

Unable to add additional family members

Lee Carter February 07, 2011 Latest comment 14

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11

import data

Jon Spector February 05, 2011 Latest comment 11

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11

remove a photo that was incorrectly posted by another relative

Monique Jeanne b(Lecoeur) Isham June 06, 2011 Latest comment 9

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11

Delete Your Own Tree

H. Joseph Dobrowolski May 14, 2012 Latest comment 7

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11

Can I upload a .gedcom file?

Joan Ann Mortimer February 10, 2011 Latest comment 6

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10

Why can't I add ANYONE to my tree?

Dani Driscoll August 10, 2011 Latest comment 12

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10

Trying to merge family tree as non-paid member

Matthew Ragen September 25, 2011 Latest comment 7

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10

How can I delete my tree?

Solange January 07, 2012 Latest comment 7

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9

How do I delete a person from my tree?

Helen (Fruma) Tapick February 13, 2011 Latest comment 34

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9

I had a large tree and now I can't?

Julia Bauer November 29, 2011 Latest comment 9

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9

Organizing Photo Albums

Edward Oshaben February 27, 2011 Latest comment 3

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9

How to view the tree on an iPad? (need non flash version)

Alan (Alain) Guggenheim March 22, 2011 Latest comment 3

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9

Is Geni now only a pay site?

Maurice [Sonny] September 27, 2011 Latest comment 2

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8

how to add date of death

Gail Dunn February 20, 2011 Latest comment 18

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8

Hebrew Date

Yaakov Stern February 21, 2011 Latest comment 4

Answered
8

How do I delete an individual?

Marc Cohen February 08, 2011 Latest comment 4