Knowledge Base/Getting Help/Community Help

 

Most asked | Recent | Needs answer (1308) | Answered

Answered
622

It is impossible to delete or move a person.

Kirsten Eva Male February 20, 2011 Latest comment 52

Answered
346

How can update a person's status to deceased?

Denise Ehlers February 07, 2011 Latest comment 31

Answered
131

how do you split a tree if a tree is merged in error?

DAVID EMERLING February 04, 2011 Latest comment 19

Answered
62

I can't see my tree anymore

Lee Auger April 01, 2011 Latest comment 34

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61

How do I import my GEDCOM?

Gino Mendoza February 08, 2011 Latest comment 12

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56

how can I delete my account

jenny steven February 26, 2011 Latest comment 1

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46

Removing original email address when person changes email address

Lori Stone February 26, 2011 Latest comment 11

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27

How do I change an email address of a family member

Catherine McClue February 19, 2011 Latest comment 5

Answered
26

So bummed that Geni is no longer FREE.

Anne Franklin (Funk) December 17, 2011 Latest comment 33

Answered
22

Unable to REMOVE realationships

Justin Mack September 21, 2011 Latest comment 15

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21

import data

Jon Spector February 05, 2011 Latest comment 11

Answered
21

How can I cancel my free trial?

Marlene Boggs September 19, 2011 Latest comment 1

Answered
19

Delete Your Own Tree

H. Joseph Dobrowolski May 14, 2012 Latest comment 7

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17

How do you contact Geni re your membership

Tonko Karkovic December 03, 2011 Latest comment 15

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17

How can I delete my tree?

Solange January 07, 2012 Latest comment 7

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16

How do I delete a person from my tree?

Helen (Fruma) Tapick February 13, 2011 Latest comment 34

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15

how to add date of death

Gail Dunn February 20, 2011 Latest comment 18

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15

Can I upload a .gedcom file?

Joan Ann Mortimer February 10, 2011 Latest comment 6

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15

Reversing ALL merges - my tree is out of control!

Charles Verrier February 17, 2011 Latest comment 4

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14

Unable to add additional family members

Lee Carter February 07, 2011 Latest comment 14

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13

Free Geni tree like in 2007

Jakub Raciborski November 14, 2011 Latest comment 8

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12

Why can't I add ANYONE to my tree?

Dani Driscoll August 10, 2011 Latest comment 12

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12

remove a photo that was incorrectly posted by another relative

Monique Jeanne b(Lecoeur) Isham June 06, 2011 Latest comment 9

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12

Delete a profile

Hervé Bella November 09, 2011 Latest comment 1

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11

Trying to merge family tree as non-paid member

Matthew Ragen September 25, 2011 Latest comment 7

Answered
11

Being able to contact someone who can really help!!!!!!!!!!!

Kendall R. Brink October 05, 2011 Latest comment 5

Answered
11

How can I change my email address?

Linda Richardson January 09, 2012 Latest comment 3

Answered
11

How to view the tree on an iPad? (need non flash version)

Alan (Alain) Guggenheim March 22, 2011 Latest comment 3

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10

I had a large tree and now I can't?

Julia Bauer November 29, 2011 Latest comment 9

Answered
10

How do I delete an individual?

Marcus Cohen February 08, 2011 Latest comment 4