Knowledge Base/Getting Help/Community Help

 

Most asked | Recent | Needs answer (2277) | Answered

Answered
1558

It is impossible to delete or move a person.

Kirsten Eva Male February 20, 2011 Latest comment 52

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751

how can I delete my account

jenny steven February 26, 2011 Latest comment 1

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324

how do you split a tree if a tree is merged in error?

DAVID MARTIN EMERLING February 4, 2011 Latest comment 19

Answered
93

How do I import my GEDCOM?

Gino Mendoza February 8, 2011 Latest comment 12

Answered
92

Removing original email address when person changes email address

Lori Robin Stone February 26, 2011 Latest comment 11

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74

I can't see my tree anymore

Lee Ann Auger April 1, 2011 Latest comment 34

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58

how to add date of death

Gail Dunn February 20, 2011 Latest comment 18

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54

Deleting Individual

Kenneth Ferguson December 15, 2013 Latest comment 18

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50

How do I change an email address of a family member

Catherine McClue February 19, 2011 Latest comment 5

Answered
46

How can I cancel my free trial?

Marlene Boggs September 19, 2011 Latest comment 1

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38

Upload gedcom

Ingelise Burchardt-Andersson December 3, 2012 Latest comment 9

Answered
38

Invite non-family members

Harriet Cohen July 14, 2012

Answered
37

import data

Jon Spector February 5, 2011 Latest comment 11

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36

How do I print a list?

Ivan Gallo March 14, 2012 Latest comment 1

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32

How do I delete a person from my tree?

Helen (Fruma) Tapick February 13, 2011 Latest comment 34

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31

Unable to REMOVE realationships

Justin Mack September 21, 2011 Latest comment 15

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31

How do you contact Geni re your membership

Tonko Karkovic December 3, 2011 Latest comment 15

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29

Delete Your Own Tree

JoeGuam May 14, 2012 Latest comment 7

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29

Can I upload a .gedcom file?

Joan Ann Mortimer February 10, 2011 Latest comment 6

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28

Being able to contact someone who can really help!!!!!!!!!!!

Kendall R. Brink October 5, 2011 Latest comment 5

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26

Why are people able to merge into my tree without my permission?

Keith Johnsen October 28, 2011 Latest comment 11

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25

Change email address for other family memeber

יאיר בן-מאיר September 14, 2014 Latest comment 3

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23

how do i delete my entire tree?

RAMAMAMAMAM JAJAJAJJA July 7, 2013 Latest comment 23

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22

Reversing ALL merges - my tree is out of control!

Charles Verrier February 17, 2011 Latest comment 4

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21

delete entry

Richard John Burgess January 24, 2014 Latest comment 6

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21

Delete a profile

Hervé Bella November 9, 2011 Latest comment 1

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20

Administrator contact

Hervé Bella November 9, 2011 Latest comment 9

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20

Uploading a GED com file

Robert BUnch February 18, 2011 Latest comment 3

Answered
19

Unable to add additional family members

Lee Carter February 7, 2011 Latest comment 14

Answered
19

How can I delete my tree?

Solange January 7, 2012 Latest comment 7