Knowledge base/Getting Help/Community Help

 

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Most asked | Recent | Needs answer (969) | Answered

Answered
212

It is impossible to delete or move a person.

Kirsten Eva Male February 20, 2011 • Latest comment • 52

Answered
119

How can update a person's status to deceased?

Denise Ehlers February 07, 2011 • Latest comment • 31

Answered
69

how do you split a tree if a tree is merged in error?

DAVID EMERLING February 04, 2011 • Latest comment • 19

Answered
56

I can't see my tree anymore

Lee Auger April 01, 2011 • Latest comment • 34

Answered
52

How do I import my GEDCOM?

Gino Mendoza February 08, 2011 • Latest comment • 12

Answered
33

how can I delete my account

jenny steven February 26, 2011 • Latest comment • 1

Answered
31

Removing original email address when person changes email address

Lori Stone February 26, 2011 • Latest comment • 11

Answered
22

So bummed that Geni is no longer FREE.

Anne Franklin (Funk) December 17, 2011 • Latest comment • 33

Answered
20

How do I change an email address of a family member

Catherine McClue February 19, 2011 • Latest comment • 5

Answered
19

Unable to REMOVE realationships

Justin Mack September 21, 2011 • Latest comment • 15

Answered
16

How can I cancel my free trial?

Marlene Boggs September 19, 2011 • Latest comment • 1

Answered
13

How do you contact Geni re your membership

Tonko Karkovic December 03, 2011 • Latest comment • 15

Answered
13

Reversing ALL merges - my tree is out of control!

Charles Verrier February 17, 2011 • Latest comment • 4

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12

Free Geni tree like in 2007

Jakub Raciborski November 14, 2011 • Latest comment • 8

Answered
11

Unable to add additional family members

Lee Carter February 07, 2011 • Latest comment • 14

Answered
11

import data

Jon Spector February 05, 2011 • Latest comment • 11

Answered
11

remove a photo that was incorrectly posted by another relative

Monique Jeanne b(Lecoeur) Isham June 06, 2011 • Latest comment • 9

Answered
11

Delete Your Own Tree

H. Joseph Dobrowolski May 14, 2012 • Latest comment • 7

Answered
11

Can I upload a .gedcom file?

Joan Ann Mortimer February 10, 2011 • Latest comment • 6

Answered
10

Why can't I add ANYONE to my tree?

Dani Driscoll August 10, 2011 • Latest comment • 12

Answered
10

Trying to merge family tree as non-paid member

Matthew Ragen September 25, 2011 • Latest comment • 7

Answered
10

How can I delete my tree?

Solange January 07, 2012 • Latest comment • 7

Answered
9

How do I delete a person from my tree?

Helen (Fruma) Tapick February 13, 2011 • Latest comment • 34

Answered
9

I had a large tree and now I can't?

Julia Bauer November 29, 2011 • Latest comment • 9

Answered
9

Organizing Photo Albums

Edward Oshaben February 27, 2011 • Latest comment • 3

Answered
9

How to view the tree on an iPad? (need non flash version)

Alan (Alain) Guggenheim March 22, 2011 • Latest comment • 3

Answered
9

Is Geni now only a pay site?

Maurice [Sonny] September 27, 2011 • Latest comment • 2

Answered
8

how to add date of death

Gail Dunn February 20, 2011 • Latest comment • 18

Answered
8

Hebrew Date

Yaakov Stern February 21, 2011 • Latest comment • 4

Answered
8

How do I delete an individual?

Marc Cohen February 08, 2011 • Latest comment • 4