Knowledge Base/Getting Help/Community Help

 

Most asked | Recent | Needs answer (2363) | Answered

Answered
1639

It is impossible to delete or move a person.

Kirsten Eva Male February 20, 2011 Latest comment 52

Answered
828

how can I delete my account

jenny steven February 26, 2011 Latest comment 1

Answered
330

how do you split a tree if a tree is merged in error?

DAVID MARTIN EMERLING February 4, 2011 Latest comment 19

Answered
102

How do I import my GEDCOM?

Gino Mendoza February 8, 2011 Latest comment 12

Answered
95

Removing original email address when person changes email address

Lori Robin Stone February 26, 2011 Latest comment 11

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79

I can't see my tree anymore

Lee Ann Auger April 1, 2011 Latest comment 34

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60

how to add date of death

Gail Dunn February 20, 2011 Latest comment 18

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58

Deleting Individual

Kenneth Ferguson December 15, 2013 Latest comment 18

Answered
51

How do I change an email address of a family member

Catherine McClue February 19, 2011 Latest comment 5

Answered
47

How can I cancel my free trial?

Marlene Boggs September 19, 2011 Latest comment 1

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41

Upload gedcom

Ingelise Burchardt-Andersson December 3, 2012 Latest comment 9

Answered
39

Invite non-family members

Harriet Cohen July 14, 2012

Answered
38

import data

Jon Spector February 5, 2011 Latest comment 11

Answered
36

How do I print a list?

Ivan Gallo March 14, 2012 Latest comment 1

Answered
33

Can I upload a .gedcom file?

Joan Ann Mortimer February 10, 2011 Latest comment 6

Answered
32

How do I delete a person from my tree?

Helen (Fruma) Tapick February 13, 2011 Latest comment 34

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32

How do you contact Geni re your membership

Tonko Karkovic December 3, 2011 Latest comment 15

Answered
31

Unable to REMOVE realationships

Justin Mack September 21, 2011 Latest comment 15

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30

Delete Your Own Tree

JoeGuam May 14, 2012 Latest comment 7

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28

Being able to contact someone who can really help!!!!!!!!!!!

Kendall R. Brink October 5, 2011 Latest comment 5

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27

Why are people able to merge into my tree without my permission?

Keith Johnsen October 28, 2011 Latest comment 11

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25

how do i delete my entire tree?

RAMAMAMAMAM JAJAJAJJA July 7, 2013 Latest comment 32

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25

Change email address for other family memeber

יאיר בן-מאיר September 14, 2014 Latest comment 3

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23

delete entry

Richard John Burgess January 24, 2014 Latest comment 7

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22

Reversing ALL merges - my tree is out of control!

Charles Verrier February 17, 2011 Latest comment 4

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22

Uploading a GED com file

Robert BUnch February 18, 2011 Latest comment 3

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21

Administrator contact

Hervé Bella November 9, 2011 Latest comment 9

Answered
21

Delete a profile

Hervé Bella November 9, 2011 Latest comment 1

Answered
21

geni pro vs myheritage.com

Stanley Jay Pilon December 13, 2013

Answered
19

Unable to add additional family members

Lee Carter February 7, 2011 Latest comment 14