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Kathleen Utecht

March 02, 2011 14:26

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I am already a member but I cannot login to my family tree?

It says I am not reognized.

3 comments

• 0
  
  Jeff, Geni Curator March 02, 2011 17:56

  I'd suggest having the site send you your password.  That will validate your account name (e-mail) and provide you with the password.  Do do this, go to the login page and look toward the bottom under the login and click on where it says "Forgot my password".

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  Rohan Barnett September 08, 2011 22:40

  I am a member of Geni but can no longer login (I had to create another account to create this message!)

  I can see my profile but I don't know what e-mail address is associated with it, therefore I can't request my password:

  http://www.geni.com/people/Rohan-Barnett/6000000006809647454

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  Eileen Brown March 01, 2012 22:10

  I tried logging in with the email I signed up with and the password I picked but it doesn't recognize either of them.  I am currently logged on through facebook.