had 6 generations, now only 4 show

Genio team - i have a printout where I entered 6 generations of ancestor for a few lines of ancestors, and they now do not show up.  I was thinking to come back to complete it, and perhaps start a PRO account, but I dont feel comfortable to do this. 

1st nad foremost I would like to see my ancestor restored or wq a way to view it.  who can help me?

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