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Unable to add an email address to brand new profiles that are saved first when their email address is unknown

Balraj Singh Dhaliwal

March 29, 2024 11:51

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I am unable to add an email address to a brand new profile that has been created first when the person's email address is unknown. Now that it is known, there is no field for an email address. The profile cannot have been claimed as it was just added without an email address. This is happening to multiple profiles within my family tree.

3 comments

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  Geni Support Team March 29, 2024 18:48

  Hi Bairaj, can you please provide the link to a specific example?

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  Balraj Singh Dhaliwal March 30, 2024 09:48

  https://www.geni.com/people/Celina-Reis/6000000204578546856

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  Geni Support Team April 17, 2024 20:56

  Hi Bairaj, sorry for the late reply. I see that Celina has claimed her account with her email address after accepting an invitation from you.