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Connecting my account to my family tree

Kirke Laanemaa

May 01, 2024 12:15

Answered

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Hello!

I have a family tree and my name is also shown there. However my account is not connected to it so I can make no changes or search for relatives. How can I connect my excisting account to my name on my family tree? 

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  Geni Support Team May 02, 2024 00:11

  Hi Kirke, I see that our customer service team has replied to your ticket #159023 and is currently waiting for your response.

  See our FAQ on how to view the status of your help ticket https://help.geni.com/hc/en-us/articles/229706327-How-to-View-the-status-of-your-help-ticket