Thanks for the additional information. This has been forwarded to our engineers to investigate further. We'll let you know once we have an update.
Hi Alexander, you will not be able to re-import a GEDCOM file that has been exported from Geni. Can you please try clearing your browser cookies and cache? You can clear your Geni cookies by clicking on this link https://www.geni.com/login/clear_cookies
Hello,
Thank you for your reply. Unfortunately, I was not successful with your advice.
The reimport file was merely an attempt to see whether anything could be imported at all. I did not realize that this does not work in principle.
As far as my relevant import attempt is concerned. This fails even in a completely new Chromium instance. The following screenshot shows it.
I'm a bit perplexed and was hoping that you might be able to recognize something in the server logs.
I also have a question about the maximum limit of 100000 individual data records. Does this upper limit include all persons, families, events, notes, etc., or does this figure only refer to 100,000 persons? Perhaps this is where my problem lies.
Best regards,
Alexander Rosche
Translated with DeepL.com (free version)
I can now also rule out the 100,000 theme. I have created an empty family tree under Gramps that contains three people and no notes, events or sources.
The error message is the same.
The gedcom-file:
0 HEAD
1 SOUR Gramps
2 VERS 5.2.2
2 NAME Gramps
1 DATE 13 JUN 2024
2 TIME 11:30:00
1 SUBM @SUBM@
1 FILE /home/dac524/tmp/Untitled_1.ged
1 COPR Copyright (c) 2024 Alexander Rosche.
1 GEDC
2 VERS 5.5.1
2 FORM LINEAGE-LINKED
1 CHAR UTF-8
1 LANG German
0 @SUBM@ SUBM
1 NAME Alexander Rosche
1 EMAIL ahnen-ar@@mykolab.com
0 @I0000@ INDI
1 NAME Alexander /Rosche/
2 TYPE birth
2 GIVN Alexander
2 SURN Rosche
1 SEX M
1 FAMC @F0000@
2 PEDI birth
1 CHAN
2 DATE 13 JUN 2024
3 TIME 11:29:46
0 @I0001@ INDI
1 NAME A /Rosche/
2 TYPE birth
2 GIVN A
2 SURN Rosche
1 SEX M
1 FAMS @F0000@
1 CHAN
2 DATE 13 JUN 2024
3 TIME 11:29:46
0 @I0002@ INDI
1 NAME B //
2 TYPE birth
2 GIVN B
1 SEX F
1 FAMS @F0000@
1 CHAN
2 DATE 13 JUN 2024
3 TIME 11:29:46
0 @F0000@ FAM
1 HUSB @I0001@
1 WIFE @I0002@
1 CHIL @I0000@
1 CHAN
2 DATE 13 JUN 2024
3 TIME 11:29:46
0 TRLR
Hi Alexander, can you email your GEDCOM file to support@geni.com ?
Hi Alexander, were you able to email the GEDCOM file? Please let us know when you do so that we can investigate further.
Hello,
I had to return from a trip first. Until then, I would have had to copy and paste the file content from the history here, which could have led to subsequent problems if umlauts were used.
Now that I am back home, I have sent you the original file by e-mail.
With kind regards
Alexander Rosche
Hello,
the current interim status is as follows. I have contacted an administrator and sent him my test file. He was able to import it successfully.
I tried again on several of my own computers and was unsuccessful. Not even when the browsers used were fresh.
I then reset the account and created a new one. Hope dies last. Unfortunately, this attempt was also unsuccessful.
Yours sincerely
Alexander Rosche
(ahnen-ar@mykolab.com)
Translated with DeepL.com (free version)
May be try with another browser or try incognito mode (could an add-in be the problem?)
Hi,
i have tested the following browsers:
firefox
firefox in private mode
chromium
vivaldi
opera
I also tried it outside my protected home network.
The upload worked everywhere else. Only not here.
Also, the statement that the file is not in Gedcom format, is wrong.
:/