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GEDCOM upload scrambled my tree!

I have attempted to upload my GEDCOM file (from Family Treemaker). My tree is TOTALLY scrambled. My mother is my wife, my grandmother is my daughter, and my sister is my granddaughter.
I try to submit a ticket, and it requires me to pay for a subscription! So far, I have ZERO desire to subscribe to a site that messes up my data so much. Last thing I am willing to do is PAY for customer support to fix the errors caused by your own upload errors!!

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