I still have the problem..about now one problem with a relative who passed away 28 october 2019..no way to put any date any location of her death or nothing i did at the very beginning get to enter the report part and clicked on deceased...i was waiting on a page where i could put all those infos...but after a few minutes no bew page came for me to register her death...as well as another person who recently died also once i clicked deceased..no way to put any infos ..so your previous answer ..about reporting a decease personne was of no help at all since i know how to do to the report line.,so please what to do?..i just can’t leave it as it is.!!! It is beginning to make me mad...so much trouble to put simple infos!! Thank you
Date
Votes
1 comment
-
Geni Support Team Hi Angie, our customer service team has resolved your reports. Please note that for one of them, you were the manager of the profile, which means that you had the ability to update the profile yourself.
Keep in mind that each Deceased report must be reviewed and verified, so they may not be resolved immediately. In the future, you may want to also include additional information in the "Notes" section of the report, such as a date of death or link to an obituary.
Post is closed for comments.