I've created the profile of my 1st cousin Joseph Israel Korenblum in 2017.
https://www.geni.com/people/Joseph-Korenblum/6000000052243283873
He had pass away now @ age 93 but I can not update his profile accordingly...
Please solve this issue promptly.
Meir Halevi Gover
Tel- Aviv
mggover@gmail.com
Hi, we're sorry to hear about your family's loss. The reason you were unable to update your cousin's profile is because he had claimed his account with his email address. We have now unclaimed his account, so that you may edit his profile.
For future reference, if a relative claimed their account and passes away, their profile may be reported as Deceased via the Actions button. Once our customer service team receives the report, they can assist with unclaiming the account. Please see our FAQ for details: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-
