0

Smart Matches keep redirecting me to the MyHeritage homepage

Nicholas Armand Aubé

September 30, 2021 02:16

Completed

Follow

Hi,

I have been using Geni for almost a decade and have always appreciated the Smart Matches feature. It would bring me to a list of matches on MyHeritage, but now whenever I click on it, it redirects me to the MyHeritage homepage. Any reason for this? Can it be fixed?

 

Thank you,

- Armand. 

2 comments

• 0
  
  Geni Support Team September 30, 2021 18:17

  Hi Armand. We've forwarded this to our engineers to investigate further and will let you know once we have an update.

• 0
  
  Geni Support Team October 01, 2021 23:31

  Hi Armand, we've refreshed the Record Matches and Smart Matches for everyone in your "Relatives" and "Managed by Me" collections in the Merge Center. Please let us know if you continue to encounter this issue.