Добрый день. Я подключилась для переноса результатов ДНК из ДНК Семейного древа в Geni. Однако в Geni мои результаты ДНК отсутствуют. Хотя в Family Tree DNA подключение к Geni есть.
Что делать?
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2 comments
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Geni Support Team Hi,
There is a known issue where autosomal matches are missing or incorrectly showing conflicts for known matches. We are in contact with FTDNA regarding this issue and will let you know once we have an update.
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Geni Support Team A fix for this issue has been released. In order to correct the data on Geni, you will need to unlink and re-link the FTDNA account. Here are instructions on how to do that for yourself, or if you've linked a kit to the profile of a relative:
How do I update my Family Tree DNA test results on my profile?
https://help.geni.com/hc/en-us/articles/115005316387-How-do-I-update-my-Family-Tree-DNA-test-results-on-my-profile-How do I update the Family Tree DNA test results on a relative's profile?
https://help.geni.com/hc/en-us/articles/360015419913-How-do-I-update-the-Family-Tree-DNA-test-results-on-a-relative-s-profile-
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