Paying for Upgrade to Pro Membership

Dear Sir/Madam

Please tell me how I can pay my $71.64 to upgrade from Basic to Pro

membership as offered to me via email.

I tried several times on 2.1.2022 but just kept getting error messages.

In response to your latest gesture of extending the offer for another week, I have now tried twice again and the same result.

Each time Geni response is:  "Unable to add credit card due to the following: Too many credit cards" 

What exactly does that mean? I received that message after presenting the first card today!

I have not changed my address since I first signed up on 14.01.2019 but I have changed my Credit Card.

Is it my UK post code that is causing the difficulty?

Please advise as soon as convenient

Kind regards

Norbert Keany





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