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Kan ikke logge meg inn til en gammel konto,når jeg ber om nytt passord får jeg opprettet en helt ny profil og en helt ny side.

Erik Hermann Kristensen

May 11, 2022 13:24

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  Geni Support Team May 12, 2022 18:49

  Hi Erik. From your description, it sounds like you may have logged into a duplicate account. Please make sure you are using the correct email address to log into your account. If you do not recall what email address you may have used, please email us at subscriptions@geni.com and our customer service team can assist you with regaining access to your account.