Getting Help - Community Help

It is impossible to delete or move a person. Kirsten Eva Male February 20, 2011 22:21 52 comments 1683 votes None

how do i delete my entire tree? RAMAMAMAMAM JAJAJAJJA July 07, 2013 21:43 45 comments 28 votes None

Unmerge tree Gabor Siklos May 02, 2017 20:11 35 comments 0 votes Answered

I can't see my tree anymore Lee Ann Auger April 02, 2011 01:19 34 comments 81 votes None

How do I delete a person from my tree? Helen (Fruma) Tapick February 14, 2011 06:00 34 comments 32 votes None

I accidentally merged a duplicate profile of myself. How do I unmerge? Helen Francis February 22, 2016 09:07 32 comments 0 votes None

How to Split Trees? Lindsay Flood February 01, 2015 16:13 30 comments 3 votes None

How to delete a marriage Dianne Elizabeth Ashworth April 11, 2017 22:59 28 comments 0 votes Answered

Undoing a merge by a curator David Michael McGrath March 18, 2017 16:48 28 comments 0 votes Answered

False Information Cynthia Felicity Van Wyk June 04, 2015 13:30 24 comments 0 votes None

How to take over someones manager-role Annette Christiansen November 15, 2014 16:47 22 comments 0 votes None

How can I contact GENI team via direct e-mail or by phone? Vidas Starkus September 06, 2015 08:37 21 comments 4 votes Answered

How do I reach customer support? W. Justin Barbour February 09, 2015 19:54 21 comments 1 vote None

smart copy Marjorie Dougherty July 14, 2015 21:07 20 comments 0 votes None

GENI unfair to non-PRO account holders. Ricardo J Ruiz de Porras Lugo February 23, 2015 19:52 20 comments 1 vote None

Information wrong kaye just January 23, 2012 18:12 20 comments 0 votes None

Adobe Flash Antoinette Brady April 19, 2020 14:48 19 comments 0 votes Answered

how do you split a tree if a tree is merged in error? David Martin Emerling February 05, 2011 01:08 19 comments 334 votes None

Deleting Individual Kenneth Ferguson December 15, 2013 23:25 18 comments 60 votes None

What a mess...... family trees that don't belong together. Tia Whitney August 27, 2013 03:52 18 comments 9 votes Answered

how to add date of death Gail Dunn February 21, 2011 00:50 18 comments 62 votes None

where has my uploaded GEDCOM gone? Bobbi Pagani October 12, 2024 10:24 17 comments 0 votes Answered

i already made DNA test with Family Tree DNA. Can i submit my data into Geni?? Димитър Маргаритов Клатуров February 13, 2013 18:43 17 comments 11 votes None

JOHN PRING John Pring August 17, 2023 10:45 16 comments 0 votes Answered

Need to undo a Merge Steve Vogel March 23, 2017 22:55 15 comments 0 votes None

How to change a family member's e-mail address? Maciej Łukasz Szylke June 24, 2016 09:30 15 comments 0 votes Answered

How can a stranger edit my tree? And can I stop her from doing it again? Kathleen Wereb September 09, 2013 03:55 15 comments 5 votes None

Unmerge? Joseph Nolan June 11, 2013 19:39 15 comments 5 votes Answered

How do you contact Geni re your membership Tonko Karkovic December 03, 2011 10:16 15 comments 35 votes None

Unable to REMOVE realationships Justin Mack September 21, 2011 11:48 15 comments 32 votes None