Getting Help - Community Help

upload Gedcom file to Geni.com Terri Saville Matern October 02, 2017 21:40 2 comments 2 votes Answered

How Can I REmove A Profile Manager? Brian Arthur Hill October 02, 2017 03:37 1 comment 0 votes Answered

Transfer management from non-member? Ricki Schorr September 25, 2017 15:40 1 comment 0 votes Answered

Missing resolt DNA test tor Bjørn Halvorsen September 20, 2017 05:59 1 comment 0 votes Answered

My dna or not? Cecile Ann Avery-Pigman September 17, 2017 13:42 2 comments 0 votes Answered

I want to link my son's y-DNA from my heritage... L M September 15, 2017 19:01 1 comment 0 votes Answered

Removing incorrect parents Elizabeth (Liz) Uys September 02, 2017 10:28 2 comments 0 votes Answered

at and mtDNA transfer from Family Tree to Geni.com Alenka Brnčič (Mlakar) August 05, 2017 16:57 1 comment 0 votes Answered

Unable to download raw data from FTDNA. FTDNA advised to ask you. Lisa Louise Collinsworth July 14, 2017 14:21 5 comments 1 vote Answered

I cannot cancel my 14 day trial Richard Malcolm June 15, 2017 05:06 1 comment 0 votes Answered

Unmerge tree Gabor Siklos May 02, 2017 20:11 35 comments 0 votes Answered

DNA Kenneth Horatio Ransome, jr May 01, 2017 16:17 2 comments 0 votes Answered

Possible phishing Susan B. Urban (Goldstein) April 23, 2017 04:15 1 comment 0 votes Answered

How to go back to the adobe flash based tree Simon Christopher Hulse March 26, 2017 20:20 1 comment 0 votes Answered

Need to remove ex and his family from my tree Ariann Boisvert March 21, 2017 04:03 3 comments 0 votes Answered

Mother passed away without giving access to here geni account. Jack Holmgren March 20, 2017 18:54 1 comment 0 votes Answered

Undoing a merge by a curator David Michael McGrath March 18, 2017 16:48 28 comments 0 votes Answered

Split Husband/Wife relationship - just biological parents? Shaya Klechevsky March 08, 2017 20:38 4 comments 0 votes Answered

Cancellation Linda Norman Hooks March 07, 2017 21:11 1 comment -1 votes Answered

Unable to add death dates now? Kevin Carter March 07, 2017 19:37 3 comments -1 votes Answered

My tree has been hijacked. Warwick Randall Chandler March 06, 2017 06:36 1 comment 0 votes Answered

How to unscrew-up my tree Melissa Margaret Thompson March 05, 2017 23:15 2 comments 0 votes Answered

Using geni after years Suvi Laitamäki March 03, 2017 22:38 2 comments 0 votes Answered

Unable to remove a locked profile George Howard Kellogg February 27, 2017 23:09 3 comments 0 votes Answered

Realigning the tree Lina Garrana February 20, 2017 07:30 1 comment 0 votes Answered

Deleting ex-partner Michelle Louise Hardesty February 16, 2017 02:53 5 comments 0 votes Answered

My sister in law just died. How to dicreetly get geni o stop asking for birthday greetings. Sheila Goldstein Ostroff February 15, 2017 13:50 1 comment -1 votes Answered

Proofreading Børge Boyding October 12, 2016 21:29 1 comment 0 votes Answered

Settings Susanna Klanger October 10, 2016 15:49 1 comment 0 votes Answered

how do I change the status of relative after death? I am manager of account but no options to edit Laura Love September 30, 2016 13:00 1 comment 0 votes Answered