Getting Help - Bug Reports – Geni Help Center

Need help ? Credit card someone else is using my card?.. Patricia Lofaso (Brown) January 07, 2020 22:49 1 comment 0 votes Answered

Credit card bank transfer error Оксана Евгеньевна Петрова January 05, 2020 16:31 1 comment 0 votes Answered

Credit Card Rejection Liam Glynn January 06, 2020 16:28 1 comment 0 votes Answered

Payment for the professional version of the site Оксана Евгеньевна Петрова January 05, 2020 17:06 1 comment 0 votes Answered

Consistency Checker Error David Burton Omtvedt November 20, 2019 19:05 1 comment 0 votes Answered

Cannot Confirm a Smart Match Keith Riggle October 24, 2019 20:12 1 comment 0 votes Answered

Great grandmother's parents not listed as great-great-grandparents David Corwin November 06, 2019 22:24 3 comments 0 votes Answered

Undo Confirm Match No Longer Possible? Keith Riggle October 24, 2019 18:48 2 comments 1 vote Answered

recent activity Eric Michael Elias July 02, 2018 12:08 2 comments 0 votes Answered

can't update a profile Svetlana Kaspin October 23, 2019 18:38 1 comment 0 votes Answered

wrong DNA JOHN MELIA September 21, 2019 14:29 1 comment 0 votes Answered

Cannot delete relationship. Stefan Hägglund January 26, 2015 10:07 4 comments 0 votes Answered

Cant open Public profile, make tiket .... Eva Da September 25, 2019 08:27 1 comment 0 votes Answered

FTDNA transfer instructions are outdated and wrong Eligio Gael Rodriguez Diaz August 19, 2019 23:37 1 comment 0 votes Answered

missing tree Roger Kahrau August 17, 2019 16:22 1 comment 0 votes Answered

Deleted Photo shows up on Google Search (images) Nadine Phillips July 24, 2019 18:39 1 comment 0 votes Answered

Wrong relationship path Richard William Opper July 01, 2019 18:51 1 comment 0 votes Answered

family tree won't populate with entered relartives Richard Carlton Lailer May 26, 2019 17:07 3 comments 0 votes Answered

DNA tab doesn't appear Bjørn Bakke May 23, 2019 07:15 2 comments 1 vote Answered

FamilyTree DNA Software Glitch Delaying DNA Results Transfer to Geni C Thompson April 15, 2019 21:04 4 comments 0 votes Answered

Notification mails giving incorrect family name Hitesh Morar April 10, 2019 14:30 2 comments 1 vote Answered

Adobe Flash Player 6 (or above) to view the charts...isn't working..I would like to view my Charts. Flash isn't working Irene Kaiuwahineonalani Yali Heong PUCCINO April 27, 2019 04:15 1 comment 0 votes Answered

Say's I am under 13 when I'm not Preslav Nikolov Galabov April 21, 2019 09:25 1 comment 1 vote Answered

Geni Pro does not allow for payment Julia Weinberg Ensel Schor April 23, 2019 12:40 1 comment 0 votes Answered

cursor over a name Harold T. Altman, USAF March 23, 2019 12:44 6 comments 0 votes Answered

I want to disconnect my tree from another person merging Teresa (Smith) Harding January 03, 2019 20:21 2 comments 0 votes Answered

Recognizing DIVORCE Patricia Anne Loraine December 01, 2018 09:55 2 comments 0 votes Answered

Tried to report deceased, now I am marked as HUSBAND! Joris Willems December 06, 2018 08:08 2 comments 0 votes Answered

My Geni basic has all dissapeared??????????????? George Davidson November 20, 2018 15:25 1 comment 0 votes Answered

Delete Jüri Aitsen's profile from google search Jüri Aitsen November 16, 2018 09:58 1 comment 0 votes Answered