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Transfer dna from ftdna Esther Kac Handler 33 comments 6 votes Completed
Trouble inputting birth dates Angela Harding 28 comments 77 votes Completed
Impossible to send a birthday greeting Mark Franciscus van de Steeg 24 comments 16 votes Completed
Private gifts and greetings are not private David Prins 24 comments 0 votes Completed
FTDNA linking David Cutler 18 comments 0 votes Completed
Tree does not display on browsers Chrome and newest Microsoft Edge Markas Seumas Jonas Young Smith 17 comments 2 votes Completed
Clicking On Matches Will not Update Steven Matthew Christin 17 comments 0 votes Completed
Not a new question........ but still seeking answer. Lisa Gaul 16 comments 1 vote Completed
The merge duplicates feature is not working. It goes to a blank screen. Michael Gordon Gilberg 16 comments 3 votes Completed
Bug - Documents from PDF's currently broken Lois Lubin 16 comments 2 votes Completed
Y-DNA and mtDNA from myFTDNA to Geni Tom Swahn 15 comments 2 votes Completed
Searches not working - existing paths disappeared - system has become unusable Bernard Miller 15 comments 0 votes Completed
birthday reminder broke George Rutledge 15 comments 10 votes Completed
unable to send birthday message after picking gift...different format for Gerene Jalbert 15 comments 17 votes Completed
transfer your DNA results from Family Tree DNA to Geni Vladimir Pavlovich Gurianov 14 comments 2 votes Completed
Invite to family members not being sent Mohammad Ali Kadiwal 14 comments 5 votes Completed
No DNA-matches since 12.2.2021 Juri Ahlfors 13 comments 1 vote Completed
Tree gone but other pages still there Tracy Temple 12 comments 0 votes Completed
deceased manager Nathan Azogui 12 comments -1 votes Completed
Can't edit a profile Sámuel Zoltán Ferenczi 12 comments 0 votes Completed
Unable to log in dates (e.g., birth, death, marriage) Henry M. Mottesheard 12 comments 6 votes Completed
Input date format "YYYY MM DD" is broken (incorrect date validation) Gustav Utterheim 11 comments 2 votes Completed
Search People does not work- November 2020 Francisco Javier Aguirre Matos 11 comments 0 votes Completed
Deleting account not working Olivia Tuck 11 comments 2 votes Completed
Having problems updating email address on profile Ludmila Bukhman 11 comments 0 votes Completed
Can't view documents in full size Anne Frances Ida Samachson 11 comments 1 vote Completed
Do not see DNA results Дмитрий Платонов 10 comments 0 votes Completed
Can't authorize DNA link via family tree DNA connecter Cameron Mae Cottee 10 comments 0 votes Completed
Cannot add parents to any person on my tree. Keith Saunders Jorgensen 10 comments 0 votes Completed
I cannot remove an ex-partner from my tree Thomas Kiss 10 comments 3 votes Completed