Getting Help - Bug Reports

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Show all All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments
Blue dot merge-public/private concept Gerhard Fiedler 1 comment 3 votes None
It appears your database was hacked Jordan Light 10 comments 3 votes None
Removing e-mail adress Oldrich Vancata 2 comments 3 votes Completed
Merge Trees Harshavardhan Chakravarti 9 comments 3 votes Completed
Primary Manager Jaime Ross ,Geni Curator 7 comments 3 votes None
Unable to view tree Barbara Grace Vance 2 comments 3 votes Not planned
Performance for editing profiles is poor & recently gotten worse. Dan Cornett 6 comments 3 votes Completed
Not getting notified when a profile I manage & follow is merged Philip Andrew Weiss 4 comments 3 votes Not planned
Can't add profiles Darko Pečuvčić 7 comments 2 votes Completed
DNA match lists not opening Evgeniya Kuznetsova 2 comments 2 votes Completed
Smart Matches replaces each other Andrei Puzanov 2 comments 2 votes Completed
The Exported PDF has a very low resolution - Names Getting Blurred Devadathan K. Santharam 5 comments 2 votes None
Search functions down today Marita Pussinen (Laine) 13 comments 2 votes Completed
Bad gateway Patricia Anne Rehse (Killeen) 3 comments 2 votes Answered
Same "you've got DNA matches!" email received for the third day in a row Gustav Utterheim 4 comments 2 votes Completed
Failed to remove a relationships Evgenios Skitsanos 4 comments 2 votes Answered
A lot of complains in Latvian trees Linda Sirsniņa 4 comments 2 votes Completed
Y-DNA and mtDNA from myFTDNA to Geni Tom Swahn 15 comments 2 votes Completed
Input date format "YYYY MM DD" is broken (incorrect date validation) Gustav Utterheim 11 comments 2 votes Completed
Tree does not display on browsers Chrome and newest Microsoft Edge Markas Seumas Jonas Young Smith 17 comments 2 votes Completed
Invite not sent Jūlija TV 0 comments 2 votes None
removing the account and deleting the data (tree) szymon wertynski 4 comments 2 votes None
Deleting account not working Olivia Tuck 11 comments 2 votes Completed
"Geni will be right back" issue. Mali Graf 2 comments 2 votes None
Updating DNA results from FTDNA - "authorize" button is inactive Monica Hiekkanen (Kiviniemi) 6 comments 2 votes None
Tree format, switching to pedigree view Pablo Sweeney 2 comments 2 votes Answered
Changes tab won't open Raija Kunnas 5 comments 2 votes Answered
Known Issue: We're experiencing very high traffic... Geni Support Team 0 comments 2 votes None
No path found Sunniva Saksvik 2 comments 2 votes None
Loading Family Tree Patricia Ryan 3 comments 2 votes None