Getting Help - Bug Reports – Geni Help Center

Deceased or living status missing Donna Patricia Rapley August 18, 2022 00:10 1 comment 0 votes None

Unable to merge incorrect entries Srikant Tirumalai August 17, 2022 18:53 4 comments 0 votes Completed

inoperative uploader of new sources ("Capture a Webpage") Janez Pavel Žebovec August 17, 2022 07:56 1 comment 0 votes Planned

Location suggestions not working RM2 USN, EMT/FF Kenneth Allen Jess August 09, 2022 16:08 7 comments 0 votes None

I can't change my son's email Igor Blyakhman August 05, 2022 21:38 1 comment 0 votes Answered

Has my tree been deleted, by my own account? Brian J Burrows July 31, 2022 16:14 1 comment 0 votes Planned

My tree has shed its entries Clara Lidia Rabinovich July 27, 2022 16:22 6 comments 0 votes None

Can't edit or add new files Tina Marie Flores July 27, 2022 07:10 3 comments 1 vote None

Death Laurent van Hamxxme July 26, 2022 12:06 1 comment 0 votes Answered

Double quotes in "Display As" name field results in poor display Jacob Aaron Rosenblum July 25, 2022 03:04 1 comment 0 votes None

error "Remove parents" Надежда Александровна Башегурова July 24, 2022 09:26 1 comment 0 votes Answered

Cannot edit or add any new information to Overview section. Natalia Ardasheva July 22, 2022 21:27 1 comment 0 votes None

I can't log in at my old profile Bertil Rydholm July 22, 2022 14:58 1 comment 0 votes Answered

Trying to pay to upgrade to pro membership - getting card errors Lynne Clare July 20, 2022 11:56 1 comment 0 votes Answered

Начали пропадать картинки из фотоальбома Валерий Ⓜ️ Брониславович Андросов July 20, 2022 02:09 1 comment 0 votes Planned

My father's name does not appear in my profile, even I'm connected to him on the tree Moshe Loeffler July 18, 2022 14:41 1 comment 0 votes Answered

Обнаружил и дважды подтвердил фатальное зависание профиля Валерий Ⓜ️ Брониславович Андросов July 13, 2022 01:38 4 comments 0 votes Planned

Linage Relationship is WRONG! Lurline Annette (Levie) , Laurie L. Oldenstal July 12, 2022 18:48 1 comment 0 votes Answered

Too many credit cards Дмитрий Александрович Шеметков July 11, 2022 05:02 3 comments 0 votes Completed

message: too many credit cards on file Seth Hausman July 11, 2022 01:25 5 comments 0 votes Completed

Fejl i program Flemming Glottrup July 10, 2022 17:50 0 comments 0 votes None

too many credit cards Дмитрий Александрович Шеметков July 10, 2022 10:13 1 comment 1 vote Answered

Delete ex-partner and her mother .. Mikael Nils Gustafsson July 08, 2022 10:25 1 comment 0 votes Answered

DOUBLE SELF PROFILE הילה אריאל (לבית פריד) July 07, 2022 22:55 1 comment 0 votes Answered

Removed as manager? Scott Lyon July 05, 2022 13:10 1 comment 0 votes Answered

Still getting constant Bad Gateway 502 errors Craig Miles July 04, 2022 13:30 3 comments 0 votes Completed

Wrong relationship in the tree Barbara E. Ehrenberg July 01, 2022 03:44 1 comment 0 votes Completed

Marked myself as Inactive Manager and can't revert it Alexey Pushkin June 29, 2022 21:55 2 comments 1 vote Completed

Opening a profile the first time after login and looking at the relationship , it does not show up in its full list Per Olof Johansson June 29, 2022 09:53 1 comment 0 votes None

Geni locks up after each profile update Edward Rose June 25, 2022 19:52 1 comment 0 votes None