Date
Votes
4 comments
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Job Waterreus Did you look at the setting for it? (https://www.geni.com/account_settings/managed_profiles check Exclude me from being automatically added as manager if my relatives close their accounts or are inactive)
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Job Waterreus Please try to post in the correct discussion, this one is for feature requests
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Jim Henderson The place to ask for help that Job is referring to is
https://help.geni.com/hc/en-us/community/topics/201174667-Getting-Help-Community-Help
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Geni Support Team Hi Judite,
If the management of profiles were recently transferred to you due to the inactivity of another user, then you should have received an email with the subject line, "Notice of profile management transfer." In that email, there is a link you can click to relinquish management of those profiles.
As Job recommended above, if you do not want to be given management of profiles in the future, then you can update your account settings here.
Note: as a Pro user, you can submit a ticket directly to our customer service team by clicking on the "Submit a ticket" link at the top of the page, if you need further assistance.
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