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I ASK YOUR HELP - 2 Errors I can not solve

Ilda Pais Soares de Melo Teixeira

December 23, 2016 02:19

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I have two errors in my tree. I can not correct the mistakes and I ask for your help.

1) in one person, we put the wrong parents. I tried to correct for the right parents. Your computer system did not eliminate the wrong parents and accepted another pair of parents. Now the person has two parents and two mothers.
I still find in your computer system a function for me to choose the right pair of parents, but this function is not working. It always appears the 4 parents.

2) How do I permanently delete a member that I added in the wrong place?

I look forward to your help. Thank you

3 comments

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  Jeff, Geni Curator December 23, 2016 03:39

  IIda, you're likely running into a problem with splitting a tree (removing parents), which requires a pro membership.  If you would like, please identify the profile and specify the proper parents and I will correct it for you.  Similarly, with your person in the wrong place, if you want to let me know who they are and where they belong, I can either fix it or tell you how to correct it.

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  Who December 28, 2016 05:16

  Jeff, I have the same problem:  I have Margaret Condie married to John Hunter, which is correct, but I also managed to have her married to her son Alexander Hunter Sr.  Can you fix it?   https://www.geni.com/people/Margaret-Hunter/6000000051827113888

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  Jeff, Geni Curator December 28, 2016 15:02

  Who, I've made the correction there but there were problems with that ancestry, such as children born before their mother.  I matched and merged your tree in at a lower point (Samuel Hunter / Lydia Deviney), which deviates from the ancestry you had included and looks more accurate.  It includes references and documentation for James Hunter, a DAR ancestor, and many Master Profiles curated by Linda Kathleen Thompson.

  Edited by Jeff, Geni Curator December 28, 2016 15:03