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Curator making changes that is screwing up my tree. Where do i get help?

Johnny A Soto

January 03, 2017 01:06

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I thought I could go back and fix the mistakes but there are just too many. We are not on Geni Pro so I can't submit a ticket. How do I resolve this?

3 comments

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  Jeff, Geni Curator January 03, 2017 01:24

  I'd contact the Curator. They all want an accurate tree and should be happy to help correct inaccuracies. Often such errors can be the result of a proper merge but researchers differing on ancestry or data, which we're happy to assist in correcting if we know what is correct.

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  Pamela Suhre February 27, 2017 22:21

  I also had a Curator insert no information available into the parents of my relative I have done extensive research and with the help of other researchers have been able to determine who these parents were now i can't enter them due to her insertion in my family tree can you help

  Edited by Pamela Suhre February 27, 2017 22:22
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  Jeff, Geni Curator February 28, 2017 01:35

  Pamela, Have you contacted the Curator?  If so, what did they say?  If you want to state who they are, I can contact them or notify them of your concerns.

  Edited by Jeff, Geni Curator February 28, 2017 01:35