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Error message plug in missing

Catherine O'Pray Comrie

January 24, 2017 00:33

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 Trying to open my tree get error message 'could not open plug in." Any ideas??

2 comments

• -1
  
  Jeff, Geni Curator January 24, 2017 14:08

  Sounds like a Browser / Adobe Flash problem.  Check out this page to make sure it's working and enabled for Geni.

  https://helpx.adobe.com/flash-player.html

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  Catherine O'Pray Comrie February 09, 2017 08:34

  Thanks Jeff. You were correct I reinstalled adobe flash player and fixed the plug in in Chrome and all is well. Thank you for your help