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Impossible to edit or remove relationships for some profiles

Torbjørn Igelkjøn

April 12, 2017 09:49

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Hello,

For the last two or three days I have noticed that I cannot edit relationships of some profiles. Fields are locked and checkboxes are missing. This seems to happen for some profiles outside of my family group, but also happen even where I am the only manager. It seems like this happen different places in the three. I find it annoying that I am no longer able to edit information about marriage dates, set the order and type of partnership or remove incorrect relations. It seems like if I add a person by mistake, I will now have to ask a curator to remove him. I have Pro membership.

I am wondering if anyone knows if there has been made changes to editing relationships lately, or if this is a bug. (A blog or webpage which contained the last modifications to Geni would have been useful in cases like this, but I can't find one). As long as I find no explanation, I am also wondering if someone has some sort of blacklisted me without telling me, and if that is the reason that I see these restrictions.

Example 1 (dead person): https://www.geni.com/profile/edit_relationships/6000000007218078377

Example 2 (living person): https://www.geni.com/profile/edit_relationships/6000000052378215821

I do not post a screenshot, but the problem is exactly like example 1. This profile and all the information was added by me, now I am unable to change anything if necessary.

I hope that an explanation can be found.

8 comments

• 
  Geni Customer Support April 12, 2017 18:36 Official comment

  Thank you for bringing this to our attention.  This was indeed a bug in how we calculate marriage permissions.  We've fixed the problem and you should now be able to edit the marriages you posted.

• 1
  
  Jeff, Geni Curator April 12, 2017 18:07

  Yes, there were changes made to relationships as an option for Curators.  We're now able to lock relationships, which we would do on MP profiles in instances where there is common misinformation.  This allows us to prevent new relationships from being added or removed from a locked profile in order to preserve the quality within the world tree.

  However, I don't see that either of these profiles fall into that category.  So maybe it's a bug in implementation.  When I suspend my Curator privileges, I don't see such a restriction on profiles I collaborate or manage.  I can pass on the bug report to Geni Customer Service.

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  Torbjørn Igelkjøn April 12, 2017 20:41

  Thank you for your effort to solve the problem.

  This made things a lot better :-) However, there are still restrictions on some relationships. On the following profile:

  https://www.geni.com/profile/edit_relationships/6000000057185769885

  the last field (Roald Johnsen) is still locked (and the checkbox is missing). I do not have access to the other profile, but before the changes, I would still have been able to edit the relation here. (In fact, the couple married in february this year).

  Can this be fixed?

  Edited by Torbjørn Igelkjøn April 12, 2017 20:45
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  Torbjørn Igelkjøn April 12, 2017 20:58

  Here is an other example:

  https://www.geni.com/profile/edit_relationships/6000000052528298298

  The checkbox for removing her parents is missing.

• 1
  
  Geni Customer Support April 12, 2017 21:17

  I believe we have it fixed properly, now.

• 0
  
  Torbjørn Igelkjøn April 12, 2017 21:25

  Thank you for solving the problem :-)

• 0
  
  Geni Customer Support April 12, 2017 21:26

  Sorry for the trouble!

• 0
  
  Torbjørn Igelkjøn June 17, 2017 23:29

  I stumbled upon a new version of this problem:

  The following profile is managed by a collaborator, so I should have full access to relationships editing:

  https://www.geni.com/people/Anna-Christine-Riisnæs/6000000000759558037

  This profile had two sets of parents, but only one of them could be removed. The checkbox of the other set was missing:

  

  However, I was able to change the parents that I wanted to remove to something else. After doing that, I could remove them the normal way, and was able to resolve the tree conflict.

  I hope that also this kind of relationships editing problems can be fixed.

  (The parents that made the problem are marked as "living", although they lived in the 18th century. They should have been marked as deceased and merged with the other set:

  https://www.geni.com/merge/compare/5430490094170060454?to=6000000019282883449 and
  https://www.geni.com/merge/compare/5430490106750060461?to=6000000008824467115 )