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Birthday reminders not arriving, everything appears to be set up

For some reason birthday reminder emails are not arriving:

- A reminder was sent 2020, but not this year for some reason

- I have checked the junk folder for geni emails, none to be found

- The daily summary of birthdays, anniversaries, etc. tick box is selected in account settings / notifications

- The send birthday reminders tick box is selected on the profile / basics page of the family member

- I am following the family member

Have I missed something here?

Thanks in advance to anyone who looks at this post :)

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