-1

I have got a message that I have 2 profiles on Geni! I therefore have tried to delete the wrong one, but it only get worse.

Laila Tegelsrud

August 11, 2023 12:46

Answered

Follow

3 comments

• 0
  
  Job Waterreus August 11, 2023 14:34

  See How do I contact Geni about my subscription?

• 0
  
  Geni Support Team August 14, 2023 23:12

  Hi Laila, please email us at subscriptions@geni.com and we can assist you with merging your accounts.

• 0
  
  Dr Ilkka Juhana Sillanpää August 15, 2023 07:52

  I tried that email (since I can't access my old account), but it seems it didn't get through? Or is protonmail.com blocked?

  Edit: Seems the email server for geni.com emails has blocked protonmail. -- Please Geni.com, fix this!

   

  Edited by Dr Ilkka Juhana Sillanpää August 15, 2023 17:37