Why you don't answer to my question? I asked you to treat the problem urgently!!!!!!!!!!
Date
Votes
4 comments
-
Jeff, Geni Curator Mona, this is the community help. If you post your issue, perhaps it is something we can assist with or give instruction on.
-
Mona Lantz Levi OK, TNKS.
Here is my problem:
I'm active on Geni several years and recently someone harassing me, saying I use - ? - question mark - for unknown names and follow to deny my right to edit profiles! How did he manage to do it?! I didn't do it to sabotage, beleive me. Contrary.
I asked Geni's staff to give me back immediatlly the right to edit the profiles in my family tree and still remained without any answer!What should I do?
Thank you for your help.
-
Jeff, Geni Curator Perhaps you can provide a link to the profiles in question. You should have edit ability to all the profiles you've added, even after merges with other identical profiles. You should also have edit ability to profiles within your family group. The only thing that I can think of that would deny such edit rights would be as an extra step in a master profile restriction.
-
Jeff, Geni Curator I guess there is the possibility that you were reported for vandalism by a curator. That can lock your account to read access until Geni can review it.
Post is closed for comments.