I made a mistake, and now I have two spouses. I only have one !!! One of my sons is connected to this phantom spouse and it has messed up my whole tree. I tried to delete him, but it didn't make any difference. She is still there. If this cannot be fixed how do I delete my entire tree? I will go to another program that doesn't have BUGS.
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Permanently deleted user To delete someone from your family tree click the small ‘x’ in the upper right hand corner of their box. Also, because building a family tree is a collaborative process, there are three cases where you will not be able to remove a person:
1. That person has joined Geni and "claimed" their profile. If this is the case, that claimed user must cancel directly from their account under 'Account Settings' and Close Account.
Have they already activated their accounts? If so, they must login and go here: http://www.geni.com/account_settings/close_account to close each of their own accounts.
2. That person has other relatives attached to him or her, who would otherwise be disconnected from the tree.
This can be handled by first deleting the attached relatives, which will then make your target person removable.
3. You do not have permission to edit that unclaimed Profile.If you do not manage those Profiles, ask the Manager for assistance.
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Hilda Kosovich i added all these DEAD people however the earliest of the dead is incorrect. why can't i delete? and for the $$ i pay why can't i speak to a live person?? please help.
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