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Update an email address

Helen Low (Painter)

November 26, 2011 11:36

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I need to update email address on family members that I have previously invited to geni, but they have since changed email addresses.

They have new email addresses but I am unable to edit the old information.

Many thanks,

Hele Low (Painter) pro

3 comments

• 0
  
  Terje Ingolf Wølner-Hanssen July 01, 2012 03:06

  I also wonder how

• 0
  
  Kirk Benson January 09, 2013 22:59

  I'd like to know to too?

• 0
  
  Jeff, Geni Curator January 10, 2013 16:45

  Once a profile is claimed, only that person can log in and update their email address, so long as they remember their old password.  If they can't remember their password and their e-mail has changed, then they should send an email to subscriptions@geni.com for further assistance.

  To change your email address, go to account settings, email and password (https://www.geni.com/account_settings/email_password).