I started a tree back in about 2008 and put in considerable work, I now want to do some more work, but my email address has changed long since and I've forgotten my password... I tried having my brother invite me - but he can't find out how to... what can I do? Any help greatly appreciated.
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Geni Support Team Hello Michael:
If you no longer have access to the original email address used to join Geni in order to do a password reset, please send an email to subscriptions@geni.com stating the situation and if you remember what the old email address was please include it in the email.
If you had already claimed your profile, your brother would not be able to change your email address.
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