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no one gets email notifications on my birthday

Bahar Valizadeh Soofiani

January 31, 2012 02:02

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no one recieves any notification on my birthday.  how can i fix this?

thanks.

1 comment

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  Geni Support Team April 13, 2012 18:24

  Hello Bahar:

  To make sure a reminder for your birthday will be sent out, please go to "Edit Profile" and in the Basics section make sure that there is a check mark for "Send Birthday Reminders to your family’. One may also turn off this option for any profiles you can edit. If you did have the check mark already, then your family members may not have chosen to receive notifications of upcoming birthdays, anniversaries or other holidays. 

  If they would like to update their notifications they may do the following:

  1. Login to your Geni account 
  2. Select Account Settings
  3. Select Notifications
  4. Check only the boxes of those email notices you would like to receive
  5. Save and Close

  If you do not want to receive any notifications from Geni, check the box at the bottom of the screen "Unsubscribe me from all Geni emails" and save your changes.