2

people adding people without their consent

C. Grilk

February 11, 2012 16:33

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i have been added without consent.. not just my name but as though I am an active member... I had to join to find out who added me.... NOT HAPPY ..... I want to be able to remove myself and my children.

2 comments

• 0
  
  C. Grilk February 11, 2012 16:57

  it says i joined and only i can delete... but it was not me that joined!!!!!

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  Geni Support Team April 11, 2012 21:34

  Hello C:

  Please check your ticket#18332 in regards to the issue you are stating which has already been addressed, you may reply back to the ticket if you still have further questions. 

  __________________________________________________________________________________________________________

  From our Frequently Asked Questions section: 

  I found my listing on your site and would like to be removed

  Please note the person who added the profile may be your relative. Therefore, if you have located a profile on Geni which you believe may be for you (or a relative), you may go to www.geni.com to create an account. Once you have, you will be able to contact the profile manager who added that profile to their tree and ask them to invite you, update it, or remove it on your behalf.

  • We respect the privacy of our users and they have the right to add their relatives to their family tree
  • We do not go into the accounts of our users to police or remove data
  • We do not have a way (for certain) to know when an outside person is who they say they are
  • There may be another person who shares your name; therefore, the profile in question may not even be you

  Here are ways to address this:

  • You may create an account on Geni, contact the person and ask them to update the data
  • You may create an account on Geni, contact the person and ask them to remove the data
  • You may create an account on Geni, contact the person and ask them to invite you to their tree

  If they invite you to their tree, you may then:

  • Remove the data and close your account
  • Remove your data, update your privacy settings and keep your account
  • Update your settings, keep your account and invite others to join your tree