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I dont want to be on here.... another user has added me and all my details and I cant make my information private.......

C. Grilk

February 11, 2012 16:28

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I have been added to this site without approval.... I do not agree with mine or my childrens information being put on here........ I have tried to delete it and I have tried to make it private information.............. the people that have added me have blocked me from altering my own details....my children are under the age of 18 and one of them has nothing to do with the person who does the family tree...... there seems to be no contact email about this........ MY PERSONAL INFORMATION HAS BEEN MADE PUBLIC AND I DO NOT CONSENT TO IT..............SO SUPER NOT HAPPY!!!!!!!!!!!!!!!!!!!!! SEEKING LEGAL ADVICE IN RELATION TO THIS MATTER!!!!

 

1 comment

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  Geni Support Team April 11, 2012 21:32

  Hello C:

  Please check your ticket#18332 in regards to the issue you are stating which has already been addressed, you may reply back to the ticket if you still have further questions. 

  __________________________________________________________________________________________________________

  From our Frequently Asked Questions section: 

  I found my listing on your site and would like to be removed

  Please note the person who added the profile may be your relative. Therefore, if you have located a profile on Geni which you believe may be for you (or a relative), you may go to www.geni.com to create an account. Once you have, you will be able to contact the profile manager who added that profile to their tree and ask them to invite you, update it, or remove it on your behalf.

  • We respect the privacy of our users and they have the right to add their relatives to their family tree
  • We do not go into the accounts of our users to police or remove data
  • We do not have a way (for certain) to know when an outside person is who they say they are
  • There may be another person who shares your name; therefore, the profile in question may not even be you

  Here are ways to address this:

  • You may create an account on Geni, contact the person and ask them to update the data
  • You may create an account on Geni, contact the person and ask them to remove the data
  • You may create an account on Geni, contact the person and ask them to invite you to their tree

  If they invite you to their tree, you may then:

  • Remove the data and close your account
  • Remove your data, update your privacy settings and keep your account
  • Update your settings, keep your account and invite others to join your tree