I requested a Gedcom several weeks ago as described in the instructions- nothing has happened despite repeated attempts, though I got the "in progress" message. What can I do?
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Geni Support Team Hello Tessa:
I apologize if you did not receive an email for your GEDCOM download. Please check your Spam or Junk mail folder to see if it was possibly routed there in error, otherwise you may login to your Geni account and then go to this link to download your completed GEDCOM: http://www.geni.com/gedcom/download
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