i have submitted multiple password resets for my account but have received no reset emails. i had to setup this new account in order to submit this request.
since i don't want to publicly post my email address, how can i get this fixed?
Date
Votes
2 comments
-
dave Mandell passwod has been located and account accessed.
i don't understand why the reset emails aren't received though
-
Geni Support Team Hello Dave:
I'm glad to hear you were able to locate your password and access your Geni account again. You may not have received the password reset email if Geni emails have been flagged as spam. Please see our F.A.Q. section for further information:
http://help.geni.com/entries/466664-why-am-i-no-longer-receiving-any-emails-notifications
Post is closed for comments.