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I cannot add a manager to a profile I manage

Marina Mendelsohn Shalmon

July 18, 2013 02:28

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I am trying to add  Frida Oringer http://www.geni.com/people/Frida-Oringer/4154534364080057392 

as a manager for Didi Lazarov, http://www.geni.com/people/Didi-Lazarov/6000000005247761013

and eventually to remove myself, since Didi is a relative of Frida's mother, I don't even know who she is.

I go to actions/manager's options/add a manager and I get the message "Cannot find manager."

Please help

8 comments

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  Jeff, Geni Curator July 18, 2013 15:45

  Try to just put in the number 4154534364080057392 and click the search that should pop up.

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  Marina Mendelsohn Shalmon July 18, 2013 17:07

  I had tried that. There was no search pop-up. I verified again. I am using Chrome as a browser. Which browser are you using?

  Best regards, Marina

• 0
  
  Jeff, Geni Curator July 18, 2013 17:09

  One odd thing about Chrome I noticed is that you have to add a space at the end of the number before the search will display.

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  Marina Mendelsohn Shalmon July 18, 2013 17:22

  I added a space, and two space and three spaces and no pop-up. I tried Firefox as well - same thing.

• 0
  
  Jeff, Geni Curator July 18, 2013 17:23

  Might be a bug....

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  Marina Mendelsohn Shalmon July 18, 2013 17:25

  Can you maybe do this with admin powers? Frida Oringer really would like to manage this Didi Lazarov.

   

• 0
  
  Jeff, Geni Curator July 18, 2013 17:51

  Normally, yes, but we have a bug of our own at the moment where the button doesn't show up for Curators to add a manager. haha  It's in the queue to be fixed.

  One thing that she could do is request management.  If she goes to the profile, Actions, Manager Options, there should be a button to "Request Management"

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  Marina Mendelsohn Shalmon July 18, 2013 18:34

  Thank you very much, Jeff.