Our son joined Geni this week as a Pro member but he thought our two trees were together. Some of the information is on both trees but his is very short and we want to but the two together. His user name is David@Bauartcreative.com and ours is prjcjj@sbcglobal.net. Can you do this for us. We don't want to purchase another membership it is too expensive. We are the ones that input most of the info and want the two related. Please help.
Carol and Paul Jennings
Hello Carol and Paul:
Your son is showing connected to your tree based on the email address you provided. If your son has a separate Geni account connected to with different email address, you may refer him to our F.A.Q. on how to merge his profiles: http://help.geni.com/entries/475237-how-can-i-merge-my-own-profiles . Otherwise, since he is a Pro member he can submit a ticket for further assistance.
The subscription is only connected to one Geni account. A Geni user has the option to purchase a Pro subscription for another user as well, please see our F.A.Q. for more information - http://help.geni.com/entries/500904-how-can-i-purchase-a-pro-subscription-for-another-user .
If it was your son's intention was to purchase the Pro subscription for you in order to continue adding more people to the tree, please have your son contact us by submitting a ticket so we can further assist.
