I am unable to send a message to anyone. It has been fine up to now. When I enter a name of a collaborator, the name does not 'take'. When I send the message, it says I must enter the name of the recipient. But I can't. Help please. It is SO irritating.
Many thanks in advance
Sally McConnell
Sally, this sounds like a bug as you appear to be experienced with what should happen. The only thing I could suggest at this point is perhaps a browser or system reboot. If you could, please identify the Operating System and Web Browser (with version) so that Geni can test and try to reproduce the issue.
Wonderful of you to come back so promptly, thanks Jeff. For some reason, it seemed to have corrected itself today and all back to normal. Holding thumbs that it doesn't happen again. If it does, we will take it from there and will give you the details you asked for. Take care and kind regards,
Sally