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Not receiving birthday or anniversary notices from Geni?

Elsa Jean Weinstein

September 07, 2012 01:51

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I am not receiving birthday or anniversary notices from Geni.  Why is this happening?

I am the manager.

 

Elsa Weinstein

2 comments

• 0
  
  Jeff, Geni Curator September 10, 2012 14:57

  Take a look at your notifications.

  http://www.geni.com/account_settings/notifications/

  In particular, look at the checkbox for "upcoming birthdays, anniversaries or other holidays (once daily max)".

• 0
  
  Geni Support Team September 21, 2012 20:50

  Please also check your notification settings: http://help.geni.com/entries/466642-how-can-i-update-my-email-notifications

  and make sure your Geni emails have not been flagged as Spam: http://help.geni.com/entries/466664-why-am-i-no-longer-receiving-any-emails-notifications