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How can I change back to the owner of my geni account

Catherine Faleiro

September 10, 2013 13:45

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1. My old email id was compromised so I cancelled it and have a new one. I need to change my email id on my Geni account
2. Also, since I haven't been able to login to my Geni account it has become inactive and control has been passed to my sister. How can I regain control of my Geni account as my sister has no intention of administering my account

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  Jeff, Geni Curator September 11, 2013 02:30

  You should still be able to log into your Geni account with your old email address, even if you don't have access, so long as you remember your password.  If not, we'll need to merge your two accounts.  If you want to send me a private message, I can try to help with that.  http://www.geni.com/people/Jeff-Gentes/5685693775440034593