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I have two accounts

Jolanta Jermakova

October 07, 2012 11:57

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I have two accounts with the similar e-mail adresses. But in one account I can't log in and this account is the main. And I can't merge accounts. How can  I merge them?

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  Geni Support Team October 10, 2012 18:52

  Hello Jolanta:

  Please try resetting your password:

  1. Click the "Don't know your password?" link from the login page
  2. Enter the email address associated with your Geni account and click 'Submit'
  3. We'll send you a link you can use to set a new password (and email address, if applicable)

  From FAQ (http://geni.zendesk.com/entries/466610-lost-password)

  
  

  To merge your profiles please see the following link: http://geni.zendesk.com/entries/475237-how-can-i-merge-my-own-profiles