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I want to add my mothers death date. She passed away on 28th Dec 2012

Philipose Mathew (Regi) (Valiyamon)

December 18, 2012 11:49

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I want to add my mothers death date. She passed away on 28th Dec 2012

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  Jeff, Geni Curator December 18, 2012 14:15

  Hello Philipose:

  My condolences to you and your family on the passing of your family member. 

  If a relative has passed away, and you do not see the option to update their living status on their profile (Edit profile, Status) you may report the profile as deceased. Once it is reported, birthday and anniversary reminders for your relative will be disabled.

  Customer service will resolve the report by unclaiming the profile and updating the living status of the profile to deceased. Once the report is resolved, you and your family will be able to edit your relative’s profile.

  Steps to report a profile as deceased:

  1. Navigate to their profile page
  2. Click Actions
  3. Choose Report
  4. Select "Deceased" as the reason