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Why can't I get my tree to display, everything else works, but I can't see my tree anymore?

Janine White (Herne)

February 10, 2013 12:33

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I cant see my tree at all

3 comments

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  Jeff, Geni Curator February 11, 2013 02:11

  Perhaps it was a glitch with Flash.  I see your profile and it has family members.  Also note that there are differences when using a device such as an iPad that doesn't support Flash.

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  Janine White (Herne) February 11, 2013 03:31

  I don't own an ipad, I only use the same PC I have always used.  Any suggestions to correct this?

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  Jeff, Geni Curator February 11, 2013 03:41

  It sounds like an Adobe Flash issue on your PC.  You could try to reinstall it by going to Adobe and downloading the latest (http://get.adobe.com/flashplayer/)  Alternatively, you could try a different web browser.  Google Chrome seems to work the best for me.