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HOW THE "BLEEP" CAN A HUMAN CONTACT A HUMAN AT GENI??? I WANT TO KNOW EXACTLY WHAT YOU GET FOR-"FAMILY DNA TESTING" FOR $359.00..I WANT TO SEE A SAMPLE OF HOW IT WOULD LOOK...DOES GENI REALLY EXIST...WHY CAN'T YOU A S K ANY QUESTIONS BEFORE YOUU PURCH

ORPHA DESS Y WILSON (Jones)

March 04, 2013 22:32

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HOW THE  "BLEEP" CAN A HUMAN CONTACT A HUMAN AT GENI???  I WANT TO KNOW EXACTLY WHAT YOU GET FOR-"FAMILY DNA TESTING" FOR $359.00..I WANT TO SEE A SAMPLE OF HOW IT WOULD LOOK...DOES GENI REALLY EXIST...WHY CAN'T YOU  A S K  ANY QUESTIONS BEFORE YOUU PURCHASE????????

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  Jeff, Geni Curator March 05, 2013 20:43

  Geni does not offer phone support, but rest assured if you submit a ticket, a human will handle it. ;)   Sorry, to the point, Geni's partner in the DNA testing is FTDNA (Geni justs offers the tests, FTDNA is the company that actually does them).  Their sales phone number is  (713) 868-1438.  Here is their web site with more information: http://www.familytreedna.com/